Case Study: Industrial Business Division (IBD)
| ← Pepsico E-Business Analysis | Business Environment Assignment → |
One of the greatest line of focus for any given business organization is the customer focus. Customers are the ultimate gateway to the success of the business since they steer forward the other sectors of the business such as production and marketing as they bring in the final input and profits which is the main goal of the business operation. This paper will evaluate and analyze the different aspects and strategies associated with 3M’s Industrial Business Division changing the customer focus from OEM to MRO.
The first question that comes into place when analyzing the relevance of changing business strategies is that of availability of opportunities and challenges. One of biggest opportunity that goes along with MRO is the vast market opportunity that this customer focus may be open to which gives the company the optimum chance to expand its operations which will allow the adoption of high tech technology platforms which consequently leads to other diversified marketing strategies such as outsourcing production and exclusive supplier expansion.
However, one of the biggest challenges that might prove a hurdle for Industrial Business Division (IBD) is the fact that the company has exposure to only a few segments of MRO. Apparently, IBD needs to be connected with the major distributer stores in the region which will open up the market for the products to the customers. The big challenge is the strategy that IBD will engage so as to make strong business bond with these large distributers termed as ‘growth drivers’ and without shifting the entire company resources to the distribution sector and operation costs.
All the operations regarding sales of the IBD have always been relationship-driven. The initiative to change the customer focus from original equipment manufacturers (OEM) to Maintenance, repair and Overhaulers (MROs) will necessitate the company to change its sales relationship with the new found customers, i.e. with the MROs. For along time, IBD has adopted the person to person interaction sales model and it has proved to work out well with the OEM strategy. However, new development comes in with new approaches.
With the integration of MRO as the customer focus strategy, the sales relationship will definitely differ from the traditional person to person interaction. IBD’s sales model will have to change to the provision of a single face to the customer as opposed to approaching and interacting personally with very customer. With this, the company will analyze all the products that it offers in the market and come up with a generalized description of all the products which the various customers will evaluate and make decisions on there own. This has been so due to the fact that the customer base with the MROs is quite big and will go on expanding thus the need for a more comprehensive and generalized form of sales model. This sales model which aims at providing a single face to the customer is also expected to bring the complete line potential products and technologies that 3M offers to the market has also been perceived as an instrumental initiative which grants an effective sales stimulus to the company customers.
Furthermore to this change, the IBD management has established an effective manifesto that is supposed to see the sales of the company go global mainly through national distributers. The main idea beyond reaching and maintaining the national distributers to the company is to secure the large contracts from clients, which despite their low unit margins of profits; they guarantee high sales volumes of the company products which offset the low unit margins. True to their plan, MRO has proved a success and IBD has seen a new light which is rapidly transforming it into a global company that can stand international demands and competition thereof.
- Business Environment Assignment
- Dividend Policy and Stock Prices
- Pepsico E-Business Analysis
- A Diamond Personality
|
Philipa W.
Rome, ITALY
|
|
|
The paper that your writers did for me on the topic of, The Psychological Effects of Fluorescent Lighting in the Workplace,” was right on the money! They included my long list of customizations and did not charge extra for them. The formatting was just right. There were no grammatical errors. The length was what it was supposed to be. I am so happy that I chose to let the EssaysEmpire.com writers take care of my paper for me. I will choose this writing service again without hesitation. |
||
|
Delaine A.
Taos, NM
|
|
|
I had a question about the pricing. As I glanced through the EssaysEmpire.com website, I noticed that they were offering a lot for not all that much money. I spoke to a customer service person and she told me that the prices I saw on the website were accurate. Therefore, I ordered my first paper, not expecting all that much. What I got back was a brilliantly written essay that earned an A+ mark! Wow! I am impressed! |
||
|
Mark C.
Mexico City, MX
|
|
|
Thanks to EssaysEmpire.com, I was able to keep my GPA up and will be graduating soon. I really needed assistance with my writing. I aced everything else, but I have always had problems expressing myself in writing. The writers at EssaysEmpire.com took the ball and ran with it! Because of them, I am going to graduate. Thank you, from the bottom of my heart, for all of the valuable assistance. |
||
|
Rob B.
Tulsa, OK
|
|
|
I needed APA formatting, EssaysEmpire.com’s writers gave me APA formatting. I needed 2000 words. EssaysEmpire.com’s writers gave me 2000 words. I needed an A+ on my paper to bring up my GPA. EssaysEmpire.com gave me a paper that got an A+. I am a happy person, thanks to EssaysEmpire.com! |
||
|
Millie P.
Jackson, WY
|
|
|
Thanks goes out to the writer who filled my order. He did everything right the first time around. I had to ask for one tiny revision, but that was my own fault for leaving it out of the directions. |
||
|
Royce E.
Dallas, TX
|
|
|
I first approached EssaysEmpire.com with skepticism. However, now, I have none. I am convinced that you are probably the best writing service on the Internet. Plus, you don’t overcharge, as so many writing services do. Thank you for the quality writing at affordable prices. You offer such a valuable service to students such as me. |
||
|
Sharon Q.
Lexington, OK
|
|
|
Working with your writers is always such a pleasure. Thanks again. |
||
|
Pierre W.
Memphis, TN
|
|
|
There are four things that I look for in a good writing service. #1. They have to be fast. A good writing service won’t miss an important deadline. #2. A good writing service will let customers actually talk to the writer who is working on their customer’s papers, so the customer can work out important details. #3. A good writing service will have a user-friendly website that is easy for the customer to use and #4, a good writing service will offer quality guarantees. EssaysEmpire.com meets all of this criteria and more. EssaysEmpire.com is the best writing service and has the reputation to prove it. I wouldn’t even consider using another writing service since experiencing the excellence that is EssaysEmpire.com! |
||
|
David H.
New York, NY
|
|
|
I want to thank each writer who participated in helping with my large project. I know they spent a lot of energy turning out an admirable product, and I feel good for having hired them to take on this important project. EssaysEmpire.com is reputed as the best writing company on the Internet. Now, I know first hand, that you live up to that reputation. I could not have asked for a better deal. |
||
|
Greg C.
Atlanta, GA
|
|
|
Your writing service is phenomenal. I love the fact that EssaysEmpire.com is even open on Christmas day. You never close, and that tells me that you are dedicated to students like me who might need help over the holidays or any time. The work you do is superior to that of other writing services. I’d say that overall, one simply can’t beat EssaysEmpire.com. Thanks for all that you do for students like me. |
||
|
Stephanie M.
Bath, ME
|
|
|
This is the fourth A+ in a row from EssaysEmpire.com! Thanks! |
||
|
Bruce B.
Purcell, OK
|
|
|
I had a hard time articulating what my professor wanted, so I was able to speak straight to my writer. After I had explained a little bit, I could tell he understood everything. He then took the ball and ran with it, so to speak. He wrote my paper in two days and it was the picture of perfection! I am very grateful that he knew what to do and how to do it so perfectly. |
||
|
Marcus H.
Eugene, OR
|
|
|
You’ve done it again! Every time I order a paper from EssaysEmpire.com, you top the last one. This latest one was the best yet. I truly do appreciate the fact that you offer such high quality writing. It never fails. With some of the other writing services online, you ever really know what you are going to get. Sometimes, they just sell you a paper that someone else has already bought. I never have to worry about things like that happening when I use EssaysEmpire.com. |
||
|
Willow P.
Park City, UT
|
|
|
You guys do top-notch work. Time after time, I have had to rely on your help and I can say honestly that you have never let me down. Thank you so much for coming through for me every time. I am not a good writer. I try. I study hard, but when I need help, you are always there to give it to me at an affordable price. |
||
|
Susan L.
Ashland, OR
|
|
|
The writer who worked on my paper far exceeded what I asked of him. The paper is better than I thought it would be. I got an A+ on it! Thanks! |
||
|
Terry M.
Sparta, NJ
|
|
|
I got an A+ on the paper that you guys wrote for me. I can’t believe it! THANKS!!!! Many, many thanks! This A+ added those few extra points that I needed to stay on the Dean’s Honor List. You’re the greatest, EssaysEmpire.com! |
||
|
Nancy B.
Lawrence, KS
|
|
|
I accidentally read the wrong chapters for my history assignment. Therefore, when it came down to the wire and I needed to hand in my history paper, I had to reach out for help very quickly. Your writers were able to put something together for me so fast! I couldn’t believe it! I handed the paper in and got a very high score on it. I was stunned! Thank you so much for your help! |
||
|
Grace T.
Purcell, OK
|
|
|
Thank you for assuring that only the best writers work for you. It doesn’t matter which writer has been assigned to my projects since I started using your services. Every time I get a paper written, it is perfect. |
||
|
Mary R.
New York
|
|
|
Writer #48376 was very easy to work with. My professor made some changes to his requirements after he had assigned the paper. All I had to do was call your customer service and request to speak with the writer directly. Was able to relay the changes that my professor wanted, and he (writer #48376) accommodated them with no problem. I thought that was great. No headaches and perfect work. I couldn’t ask for a better experience! |
||
|
Billie N.
Atlanta, GA
|
|
|
EssaysEmpire.com is the only writing company that I can trust with my important writing projects. I have learned that I can count on your quality and ability without fail. Thank you, EssaysEmpire.com, for only hiring the best writers. I wouldn’t dream of using any other writing service. |
||