Resume
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CAREER OBJECTIVES
Seeking a professional medical or management position with a results oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.
KEY COMPETENCE
- Relevant professional qualification and vast practical experience in Patient Safety, CQI, Quality and Risk Management, CPSI Electronic Record Utilization, Business Administration and Management
- Competency in Interpersonal and Communication Skills
- Strong Time Management and Organizational Skills
- Leadership and Teamwork
- Creativity, Sound judgment and Self-Initiative in solving Problems
- Integrity and Ethics
- Proficiency in Computer Applications
WORK EXPERIENCE
Sept 2010 – Present: Quality Coordinator/Risk and Compliance Manager
Responsibility and Relevant Experience:
- Implementation of quality improvement initiatives based off evidence-based medical practice and IHA and HFAP recommendations and requirements.
- Project Manager for IHA initiative, Project RED (Reengineered Discharge)
- Monitoring of Quality Improvement Program compliance with regulatory and accrediting agencies
- Facilitation of collaborative quality improvement projects with select medical and employee groups
- Manage assigned quality committees, advisory and work groups to achieve goals and objectives.
- Review all occurrence reports through event reporting system
- Review of adverse events and sentinel events with coordination and follow-up of Root Cause Analysis.
- Participate in risk management objectives as recommended by IPT (Illinois Provider Trust)
- Manage and mitigation of claims.
- Serve as HIPAA Compliance Officer and HFAP Accreditation Manager
- Ongoing review of evolving patient safety regulations/ recommendations for EMR
- Serve as entity resource consultant for issues related to risk ,quality and compliance
- Presenter for education in-servicing
Sept 2010-2004: Patient Safety Manager
Responsibility and Relevant Experience:
- Implementation of quality improvement initiatives based off evidence-based medical practice and IHA and HFAP recommendations and requirements.
- In-charge of a fully developed patient safety program that meets or exceeds The Joint Commission regulations.
- Functions as the facilities Patient Safety Manager which includes the chairmanship of the cross-campus Enhancing Patient Safety committee
- Collects, aggregates and analyzes data for reporting purposes to the Quality Committee, Medical Staff Executive committee, SMGSI Administrative Council and SSM Corporate Office
- Develops and coordinates patient safety education as required by The Joint Commission, including program development and implementation of the Joint Commission National Patient Safety Goals.
- Utilizes CQI methodology to facilitate development of the following programs:
- Rapid Response Team
- Inpatient Anticoagulation program
- Universal Protocol for Site Marking
- Medication Reconciliation (Admission and Discharge)
- Hand Hygiene Program
- Standardization of Color-Coded patient risk armbands
- Coordination and completion of sentinel event process including the overseeing of a Root Cause Analysis and monitoring of identified areas of improvement
- Developed, coordinated and presents the SSM Corporate sponsored “Always Safe, Every Day, Every Way” patient safety initiative to staff, licensed providers, and volunteers on an ongoing basis.
- Patient Safety Resource and consultant for both Centralia and Mt. Vernon campuses, including Work Safety and SMGSI Rural Health Centers.
- Project Manager for Life Wings Team Stepps program in cross-campus ICU units.
Fall 2009: Adjunct Teacher
- Taught evening Medical Terminology in a sit-down classroom setting
June 2009:
- E-bay evening classes in a classroom setting
1999- 2004: Administrative Assistant to VP, Administrative Services
Centralia campus
Responsibility and Relevant Experience:
- Assisted eleven departmental direct reports to the VP with financial reporting objectives, projects, scheduling and meetings.
- Coordinate IRB program and assisted physician chairman of the Institutional Review Board for Centralia campus.
1990- 1999: Lead Controller (Radiology Department)
Centralia campus
Achievement & Relevant Experience:
- Responsible for scheduling and coordination of all radiological procedures including radiology diagnostics, nuclear medicine, MRI, mammography, ultrasound, CT scanning, bone density studies, special procedures and biopsies.
- Developed and maintained patient and physician satisfaction through excellent customer service.
EDUCATION BACKGROUND
2010 – 2011 McKendree University, Lebanon, IL 62254
Qualification: Masters in Business Administration (MBA)
Insert Year McKendree University, Lebanon, IL 62254
Qualification: Bachelor in Business Administration (BBA)
OTHER QUALIFICATIONS, SKILLS & ACHIEVEMENTS
- Fall Prevention break-out presentation at 2006 SSM Showcase for Sharing
- Presentation to Illinois Hospital Association Small and Rural Hospital Constituency on SMGSI’s Medication Reconciliation Process (September 2007)
- Diabetic Education presentation to Diabetic Support Group (April 2011)
LANGUAGES
English Expert Level
Any other
- Developing Long Term Strategies Project
- Interviewing Andrew Kirchmaier
- Leeper Lingerie Company
- Apology Letter for Late Delivery
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