Resume

Seeking a professional medical or management position with a results oriented company that seeks an ambitious and career conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

• Relevant professional qualification and vast practical experience in Patient Safety, CQI, Quality and Risk Management, CPSI Electronic Record Utilization, Business Administration and Management
• Competency in Interpersonal and Communication Skills
• Strong Time Management and Organizational Skills
• Leadership and Teamwork
• Creativity, Sound judgment and Self-Initiative in solving Problems
• Integrity and Ethics
• Proficiency in Computer Applications

Sept 2010 – Present:  Quality Coordinator/Risk and Compliance Manager  

Responsibility and Relevant Experience:

• Implementation of quality improvement initiatives based off evidence-based medical practice and IHA and HFAP recommendations and requirements.
• Project Manager for IHA initiative, Project RED (Reengineered Discharge)
• Monitoring of Quality Improvement Program compliance with regulatory and accrediting agencies
• Facilitation of collaborative quality improvement projects with select medical and employee groups
• Manage assigned quality committees, advisory and work groups to achieve goals and objectives.
• Review all occurrence reports through event reporting system
• Review of adverse events and sentinel events with coordination and follow-up of Root Cause Analysis.
• Participate in risk management objectives as recommended by IPT (Illinois Provider Trust)
• Manage and mitigation of claims.
• Serve as HIPAA Compliance Officer and HFAP Accreditation Manager
• Ongoing review of evolving patient safety regulations/ recommendations for EMR
• Serve as entity resource consultant for issues related to risk ,quality and compliance
• Presenter for education in-servicing

Sept 2010-2004:        Patient Safety Manager

Responsibility and Relevant Experience:

• Implementation of quality improvement initiatives based off evidence-based medical practice and IHA and HFAP recommendations and requirements.
• In-charge of a fully developed patient safety program that meets or exceeds The Joint Commission regulations.
• Functions as the facilities Patient Safety Manager which includes the chairmanship of the cross-campus Enhancing Patient Safety committee
• Collects, aggregates and analyzes data for reporting purposes to the Quality Committee, Medical Staff Executive committee, SMGSI Administrative Council and SSM Corporate Office
• Develops and coordinates patient safety education as required by The Joint Commission, including program development and implementation of the Joint Commission National Patient Safety Goals.
• Utilizes CQI methodology to facilitate development of the following programs:
• Rapid Response Team
• Inpatient Anticoagulation program
• Universal Protocol for Site Marking
• Medication Reconciliation (Admission and Discharge)
• Hand Hygiene Program
• Standardization of Color-Coded patient risk armbands
  • Coordination and completion of sentinel event process including the overseeing of a Root Cause Analysis and monitoring of identified areas of improvement
  • Developed, coordinated and presents the SSM Corporate sponsored “Always Safe, Every Day, Every Way” patient safety initiative to staff, licensed providers, and volunteers on an ongoing basis.
  • Patient Safety Resource and consultant for both Centralia and Mt. Vernon campuses, including Work Safety and SMGSI Rural Health Centers.
  • Project Manager for Life Wings Team Stepps program in cross-campus ICU units.

Fall 2009:                   Adjunct Teacher

• Taught evening Medical Terminology in a sit-down classroom setting

June 2009:           

• E-bay evening classes in a classroom setting

1999- 2004:               Administrative Assistant to VP, Administrative Services                                

                                    Centralia campus

Responsibility and Relevant Experience:

• Assisted eleven departmental direct reports to the VP with financial reporting objectives, projects, scheduling and meetings.
• Coordinate IRB program and assisted physician chairman of the Institutional Review Board for Centralia campus.

1990- 1999:               Lead Controller (Radiology Department)                                

                                    Centralia campus

Achievement & Relevant Experience:

• Responsible for scheduling and coordination of all radiological procedures including radiology diagnostics, nuclear medicine, MRI, mammography, ultrasound, CT scanning, bone density studies, special procedures and biopsies.
• Developed and maintained patient and physician satisfaction through excellent customer service.

2010 – 2011               McKendree University, Lebanon, IL 62254

                                   Qualification: Masters in Business Administration (MBA)

Insert Year                 McKendree University, Lebanon, IL 62254

                                   Qualification: Bachelor in Business Administration (BBA)

• Fall Prevention break-out presentation at 2006 SSM Showcase for Sharing
• Presentation to Illinois Hospital Association Small and Rural Hospital Constituency on SMGSI’s Medication Reconciliation Process (September 2007)
• Diabetic Education presentation to Diabetic Support Group  (April 2011)

English           Expert Level

Any other